CUSTOMER SERVICE
Our team of experts is characterized by maintaining close contact with our customers, which allows us to assess their needs individually, in order to propose the most value-added solution.
OUR COMMITMENT TO THE CUSTOMER
ADVICE, REQUEST FOR QUOTATIONS AND ORDER MANAGEMENT.
We provide direct advice thanks to our extensive experience in rivets, rivet nuts and riveting machines. We provide you with quick information on product availability, prices, delivery times and order status. For customers who work with their own developments, we promote their efficiency by sending samples and prototypes, thanks to direct contact with the Quality department.
We ensure an efficient shipping service and logistic coordination of your order thanks to our automatic and controlled production. Our technical support for your tools provides you with answers to the most frequently asked questions such as spare parts availability, information on the repair and/or maintenance of your machine and the delivery or pick-up period.
CONTACT US
You can contact us by phone at 916 928 285 or by e-mail at bralo@bralo.com.
ADVICE FROM THE TECHNICAL OFFICE
For the broad needs of the industry, our fasteners and assembly solutions provide an optimal compromise between technical requirements and economic efficiency.
R&D&I
TAILOR-MADE CONSULTING
At BRALO we have a team of highly trained engineers to help you solve a wide variety of technical issues, among them:
- Recommended products for application.
- Materials and coatings suitable for your project.
- Tests and certifications
- Custom design of special parts.
Our sales and engineering teams work closely with our customers, seeking optimal solutions to solve problems in the different industries we work with.
