SERVICE OF
CUSTOMER SERVICE
Our team of experts is characterized by maintaining close contact with our customers, which allows us to assess their needs individually, in order to propose the most value-added solution.
OUR COMMITMENT TO THE CUSTOMER
ADVICE, REQUEST FOR QUOTATIONS AND ORDER MANAGEMENT.
We provide direct advice thanks to our extensive experience in rivets, rivet nuts and riveting machines. We provide you with quick information on product availability, prices, delivery times and order status. For customers who work with their own developments, we promote their efficiency by sending samples and prototypes, thanks to direct contact with the Quality department.
We ensure an efficient shipping and logistics coordination service for your order thanks to our automatic and controlled production. Our technical support for your tools offers answers to the most frequent queries such as availability of spare parts, information on the repair and/or maintenance of your machine and the delivery or collection period.
CONTACT US
You can contact us by phone at 916 928 285 or by e-mail at bralo@bralo.com.
ADVICE FROM THE TECHNICAL OFFICE
For the broad needs of the industry, our fasteners and assembly solutions provide an optimal compromise between technical requirements and economic efficiency.
R&D+i
TAILORED CONSULTING
At BRALO, we have a team of highly skilled engineers ready to help you address a wide range of technical issues, including:
- Recommended products for your application.
- Suitable materials and coatings for your project.
- Testing and certifications.
- Custom design of special parts tailored to your needs.
Our sales and engineering teams work closely with our customers, seeking optimal solutions to solve problems in the different industries we work with.
